Monday 31 August 2015

Projects

Pretty hectic here at always possible towers over the last few weeks, so less time to write anything. Will get back on it.

The company has now been registered with Companies House for just over a month, moving it from a frenzy* of freelancers into a more structured legal entity.

*I am confident this is the correct collective noun.

In the past few weeks, some wonderful connections have been made and new ideas taking shape. 

I have been working closely to develop the Talent Match youth enterprise programme delivery with Dv8 Sussex and Prince's Trust - including leading an intensive day workshop on coaching skills for some leading creative entrepreneurs from across Sussex.

We continue to support The Original Theatre Company on their 5 year strategic plan, audience connections and fundraising. Their current show, Flare Path, has just launched its UK tour so do try and catch if it is coming near you. I went to see it in Eastbourne, but ended up drinking too long with the cast and missed my last train home. I recommend that you don't do that.

I have been dallying with the Digital Catapult Centre, looking at how the dots are being joined up in the world of tech and digital in Brighton - finding more about the ways in which data analysis is meeting creative design. Some interesting collaborations between the universities, LEPs and tech industry on the horizon, but still early days. A big 'digital exchange' site has been built at the bottom of Brighton's New England House so that the media companies can benefit from cheap and fast broadband without having to rely on the usual channels. At a networking event, I met and talked mentoring with a software engineer from American Express.

I went along to my first Atoms Collide event this week, an informal round-table ideas exchange, which was friendly and welcoming. I made a faux pas by giving out my business card (it is not a networking event), but still explored other people's interesting projects - which included solving a famous Icelandic crime mystery through writing and photography and hosting a series of events in October with people whose job is to make others terrified (think horror film effects artists etc).

As well as organisational consultancy, the main thrust of my company is project development, and brokering relationships between people, ideas and positive outcomes. Some key partnerships are being created to make the ideal become the pragmatic and to share skillsets and experience. will formalise this slightly more on the website, but here is a list of current always possible projects, either quite far developed or very early stages:


  • A leadership development programme for emerging executives in the FE & skills sector - focused on values-led leadership, emotional intelligence and organisational cultures.
Partner: Youthforce

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  • A creative financial literacy project, initially aimed at KS4 students with low maths attainment. Exploring the 'value' and projection of money, and how we use can truly understand the concepts of debt, credit and interest as mathematical ideas - but all social and personal ones.


Partner: Goodmoney

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  • A youth social action project, developing a Cultural Manifesto with young people living in rural areas in order to influence local authority and LEP decisions on cultural and investment in creative opportunity and skills.

Partner: Culture Shift

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  • A long-form mentoring project for 16-29 year olds in key areas of socio-economic disadvantage in Sussex and Surrey + a re-thinking of employability development through regular innovative Job Clubs for young people facing long-term unemployment.

Partners: Dv8 Sussex, The Girls' Network, A Band of Brothers, Catch 22, Youthforce

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  • An enterprise coaching programme for unemployed 18-24 year olds in Bexhill, Hastings & Eastbourne who want to explore self-employment or a business start-up idea.

Partners: Dv8 Sussex, The Prince's Trust, Tomorrow's People

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  • A digital resource pilot, developing models of blended learning of digital/classroom engagement with vocational skills tutors across Sussex.

Partners: Sussex Council of Training Providers, Sussex Learning Network

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  • A theatre crowd-funding and audience development project to take a piece of experimental new writing on a major regional UK tour in late 2016. 

Partner: The Original Theatre Company 

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  • A resilience skills project for 14-19 year olds in coastal West Sussex towns, incorporating sea (surfing), forest (woodland skills) and sky (creating supersized tall outdoor sculpture). 
Partner: TBC



If you're interested to find out more, or have funding for a project and need some assistance getting it off the ground, please give us a call




Monday 10 August 2015

It Is Always Possible To…What?

I have started a business for people who want to make a difference.
I have called it always possible. But what the hell does that mean? What does it do?


When offering a service rather than a tangible ‘thing’ - an item for sale - the first challenge for any start-up is to define what lies at the core. What makes you interesting? What is your ‘why?’.

As Simon Sinek says, ‘people don’t buy what you do, but why you do it’.

With everyday that I work on the idea of always possible, it becomes clearer. Here is my pitch to you:

Why?

It is always possible to be brilliant. 

If you run an organisation that seeks to make the world better, or to challenge the things that don’t work - then I believe you can do it brilliantly.

I believe that if you’ve got the heart, soul and brain, you can make it work.

Whether you run a school, a government department, a tiny social enterprise, a youth club, a dance company, a research charity, a coffee morning, a synagogue or an after-school karate class - your provision has the possibility of changing the world, one positive experience at a time.

I believe that you need three things to be brilliant.

- The right people
- A clear purpose
- The right resources

It’s obvious? Think about an organisation you love working with or buying from, one that is thriving - what is it you love about it?

The organisations that don’t thrive, that either never get off the ground, or grow rapidly too big, or get so distracted that the floor collapses, will be missing one the three ingredients. I promise you.

No organisation is quite the same as an other, because each one has different people, a slightly different purpose, and different resources - but that is one of the most exciting things there is. But no organization is the first to try, fail and try again.

One of the hardest things to do, and believe me I know, is to step back and ask yourself the following questions:

- Does everyone in this organisation share the same values?
- Can someone we have never met explain why we exist?
- If 50% of our income streams vanished tomorrow, could we still thrive?

If you answer these questions honestly and you get three yesses, you can achieve everything you have set out to achieve. And much more.

If there is a no or two, then you’re with the majority. The thing is, though, you have just realised that something probably needs to change - which makes true brilliance only a short distance away.

What?

This is a long-winded sales pitch, you’re thinking - if you’ve got this far. Maybe. But the ‘why’ is fundamental, and I believe it is always possible to be brilliant. I wanted to set that context.

We all need a bit of help to be brilliant, and we are only brilliant because of our behaviours and the connections we build.

I’ve been around the block, for about 15 years so far. I’ve worked for/with some truly brilliant organisations, and I have worked with ones that have collapsed. I have supported charities, local authorities, training providers, schools, theatre companies, artists, social enterprises and more - I have made mistakes and prevented mistakes.

But my learning has led me to a point where I can use my knowledge and intuition quickly to create an environment for change.

I have met some amazing people on the way, and they are joining me for this journey, as associates, advisers and partners. If you book me, you might get them too, and they are worth their weight in gold.

We can help you, as friendly human beings who will *get* your business. We know you’re not like everyone else.


- The right people

We can help you develop your staff teams - whether it is helping clarify your vision and values or more formal training and CPD

We can support your leaders, with coaching or strategy planning - and we can help you hire the right people, or restructure existing teams for increased productivity and internal wellbeing.

We can help you to evaluate and self-assess your impact, and the impact of your team members. You need a culture that drives forward, gets things done - with a team that looks after each other and plays its best hand everyday. Sometimes a pair of outside eyes helps get to the heart of any barriers much quicker.

- A clear purpose

We can help you re-discover your ‘why’ - internally and externally. We can work with you around leadership thinking, and the creativity of being different to everyone else. We’re big, bold, creative people - but we have a keen eye for detail and for an opportunity.

We can link you up with local business networks, strategic influencers and bigger picture connections. With our help, you can distill your message so that everyone knows why you do what you do. We can improve your digital presence, the consistency of your communication and your presentation skills.

We have been designing successful education and creative projects across the south east and London since 1999. We can use what we know to ensure your good idea works in practice.

- The right resources

Our associates have raised and managed over £10million of public grants and contracts, philanthropic giving and commercial sales over the last decade.

We can help you write that winning bid, put together that killer pitch and make the most of your assets. Do you know what funding is available to you? We probably do.

We know how to hire the right staff, and to keep them. We can audit your health & safety practices and ensure that your policies are fit-for-purpose and keep your staff and service users safe.


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If you like our approach, and you think that a bit of targeted support could help take your organisation to the next level - we’d love to hear from you. It all starts with a free no-fuss, no-obligation consultation to see if we can add value to your company.

Thank you for reading. Please share and ask questions. Have a lovely week.

Rich Freeman


email: ideas@alwayspossible.co.uk
tweet: @always_possible
call: 07877 307883



Wednesday 5 August 2015

Kids Company: Everybody Loses

Kids Company is closing, with about 24 hours’ notice for staff and its service users.

The children and young people attached to Kids Company projects, many of whom have profound barriers to thriving independently in mainstream society, are being given the following psychological messages:

a) This security blanket that represents something familiar to you is now gone. The staff you have learnt to trust are now not insured to keep seeing you.

b) The company that you have come to be familiar with and understand, is now being publicly called-out as a failure. Everything that stands, can quickly fall.


These are overwhelming signals to be giving any child or young adult, regardless of additional anxieties they may have. The suddenness of the charity’s closure and Camila Batmanghelidjh’s statement that the government have essentially sanctioned the ‘abandoning’ of thousands of its beneficiaries is of enormous concern to anyone working in education, youth services, social care or health. Actually, it should be of concern to everyone.


Photo: ITV
Photo: The Independent
Personal and professional hubris, and the politics of politics, seem to have created the worst possible outcome for this charity and its dependents. I use the word dependents deliberately, to include staff and volunteers, but also pointedly as there has been much criticism over the years about the Kids Company method of care, the darkest of which has pointed to bullying, abuse and the perpetuating of need - with some suggesting that there are instances of the charity needing needy young people, more than they actually need it.

For context and clarity - I have no vested interest in criticising or supporting Kids Company, other than that my own work has been supporting vulnerable young people for over a decade, so I am aware of the needs and challenges out there. I also have no evidence of specific allegations or incidents made against the organisation beyond what has been published in the press over the past few weeks. I do, however, have friends and colleagues who have vociferously undermined the Kids Company image to me in the past, warning not to touch them with a barge-pole. Lots of style, not much substance.

It probably doesn’t really need saying, but the genesis of Kids Company is from a good place and it was a small organisation frustrated by ineffective and/or under-resourced social care teams that sought to make a difference. The charity should never have needed to exist in the first place, but there was a gap and it got pro-active in trying to fill it. Whilst the numbers they claim to have helped are much in doubt, a child-centred environment that offers  sanctuary and nurture for those in most need is valuable even it only supports a handful of people.

But it has failed - and by saying so, I am now one of those voices joining the confusing and frightening messages for the service users who are now left to struggle with something new. Yet, it is absolutely essential that we recognise failure when it happens. Failure is not absolute; it is not the end point, it is the process by which things get better.

Kids Company seems to have got bloated and arrogant. Former senior staff complained about the organisational culture, led by Batmanghelidjh’s force of personality, rather than her acute business sense and strategic vision. Not all good leaders need to be expert finance managers, but good leaders sure as hell need to bring on board people who are - and listen to them especially when they tell you things you don’t want to hear.

Batmanghelidjh has the brand, the interesting and affable face of compassion and safeguarding. She speaks with ease and comfortably on Question Time and in front of large crowds. She stands out in a room, she gives off an entrepreneurial spirit - this is fundamental when winning favour and freedoms from Prime Ministers and civil servants. She is clearly colourful in every way. Politicians look good by being associated with this energy. 

But if you’re not delivering, it is meaningless. I don’t mean that Kids Company didn’t deliver individual care to individual young people - of course they did, and they almost certainly improved thousands of lives. But they didn’t deliver on the nuts and bolts of structure. Ideas are lost if you’ve got nothing to pin them to. Kids Company needed the charismatic resource investigator to go and win Coldplay’s £8m donation - but then it needed an extremely good Managing Director or CEO making that money last, and making that money provide the most effective service it can. Possibly the one thing worse than them not providing the service at all, is inflating the service so that it collapses when it is needed most. Everybody stands to lose except for expensive liquidators - skilled staff, vulnerable children, tax-payers, company creditors, the reputation of charitable causes.

Batmanghelidjh has stated on the website that her single mistake was not to raise more money. If she truly believes this then she becomes a poor example for other leaders in the voluntary sector. I hope, with time, she becomes more reflective about bigger leadership issues- as should we all when looking at how our businesses are run. Her intentions have been noble, her method has been caught short.

If you Google 'Kids Company' and select the images tab, you see Camila Batmanghelidjh in over 40% of the photos - many of which are of just her, or even her office. I can't think of one single other charity, claiming to intensively support 36,000 people each year, that would focus that much PR on its CEO, no matter how charismatic. 

The leadership got flattered by its own presentation here, and the Cabinet got lazy when seeking their press-friendly partners. If failure like this is going to happen, then it needs to fail properly. And by that, I mean it should never happen again.


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Richard Freeman is Director and Lead Consultant at always possible.

We support education providers, creative organisations and charities with organisational development, policy, leadership & resilience. Please visit alwayspossible.co.uk to see how we can support you.




Tuesday 4 August 2015

The Labour Leadership: Will or Humility?

A leaked poll is claiming a 20 point lead for Jeremy Corbyn in the current contest for a new Labour Party leader. This is obviously great fodder for the full spectrum of news media and the blogosphere, as it is exciting to love/hate an underdog - especially one who so unashamedly sticks their political colours to the mast. It seems that centrist one-size-fits everyone policy-making, popular for the last 20 years, does not now energise, um, everyone.

Picture: BBC






This is not the place for me to spout my personal polemics, but the only one of the four leaders that I have had any dealings with myself is Corbyn. In the mid 2000s, I sat on the advisory board of a theatre education company based in Islington for a couple of years - and as the organisation started to grow, we needed to leverage more influence and funding through a couple of key patrons. We wrote to Jeremy Corbyn, as the local MP and a known champion of community arts programmes, to see if he would be interested. He replied quickly with a personal and lengthy reply, explaining that as well as his parliamentary work, he was currently patron, trustee or chair of over 15 organisations and that he would be unable to give the time, energy or day-to-day support that a group should expect from its patron. He took time to commend the work, but declined to get involved at that time. Others may not have shown the same integrity or high expectation of what a role like that should look like, even if it was largely ceremonial.

But what I am interested in here, is in how the aspiring leaders have all positioned their own character and behaviours, and whether there are already clues about how effective a leader they would be.

In the late 1990s, a business consultant called Jim Collins was getting perplexed at how many of the big US corporations were wasting enormous amounts of time, energy and money fixing internal problems. It was more common than it wasn’t to be continually undoing poor decisions, fighting disgruntled employees in court, backing wasteful and failed projects etc. There were lots of theories as to why that was: problems with systems and processes perhaps, changing attitudes of the workforce and labour market, maybe too much state interference with corporate markets. Collins, instead, had a hunch that problems were caused by the people at the top, and that it wasn’t workflows, systems or employee rights that were sinking a happy ship - but the clear failures of leaders to behave like leaders. And more importantly, there were some companies - with the same processes, the same labour market and the same laws - that were thriving, and considered very good place to work.

Collins was a mathematician before working in business, so he assembled a group of statisticians and psychologists to work in laboratory. He wanted to use science to work out why some leaders failed and others succeeded, and further still - why a select few were completely transformational and were able to sustain excellence in both culture and productivity.

You can read a lot about this work in his book, Good To Great, and with a summary in this article.

What I think it is relevant to the Labour leadership contest is Collins’ concept of ‘Level 5 Leadership’. In it’s purest form, and based on years of research, Collins argues that truly exceptional leadership comes from the balance of two behaviours: will and humility.

Professional will is the visible and overwhelming need to make a difference, to make things better, to get things done. It is the combination of purpose, clarity, resolve and confidence that drives through innovation and renewal and brings people along for the journey. It doesn’t matter what the goal is, but every single behaviour says: we’ll get there.

Personal humility is to ensure that, in every day you succeed, that every single member of the team gets to take the credit for work they have contributed to. The leader who seeks glory can, at best, be an average leader. The leader who shares glory has the potential to be outstanding. Yet, when things get rough and when things fail, a Level 5 Leader will not hesitate to shoulder all of the responsibility and will not hesitate to face the problem head-on, fix it, learn from it, share that learning.

These behaviours are really hard to live-out all the time. They are partly innate, but they can be learned and conditioned and tested and developed. Self-awareness and listening to the right critical friends is absolutely key.

So what about charisma? Or experience? What about the great speakers and orators, or those that reach out to all people? Well, these can help, but without the over-riding forces of will and humility, these characteristics don’t make GREAT leaders.

What have the Labour candidates shown us so far? What should we be looking for?

Quick summaries on my thoughts below, but the next month of hustings and campaign videos may shift to make grander statements about each candidate's vision for a new political landscape. What I want to know is, how would they behave if given a shot at power?

Andy Burnham
Andy was hot favourite to win prior to the unlikely Corbyn surge, and has been pushed into a centre-ground position from which to argue his case - a good or bad thing depending on who you listen to.

Will?

Burnham’s campaign seems to have been quite easily derailed by the appearance or behaviours of others, despite being seen as a strong and steady pair of hands at the start. The legacy of Mid-Staffordshire NHS Trust’s fatal flaws supposedly under his watch as Health Secretary is still a pervasive narrative that he has not been able to overcome with his new vision for healthcare - however his opposition to the Conservative recent health policies have been consistent. 

His recent indecision over the welfare bill - seeming to swerve from one defiant viewpoint to another - has been particularly damaging to the communication of his own professional will. He has not yet recaptured the momentum from Jeremy Corbyn in terms of the appeal to Labour’s ‘core values’, but this could change before the vote.

Humility?

Andy Burnham famously signed off a letter to Prince Charles, ‘Your Royal Highness’s most humble and obedient servant’ - but this is not the sort of humility that labour party members are seeking in their new leader. If he is saying ‘sorry’, or ‘we got it wrong' it is about a team he was a part of, so will he do differently in the future?


Yvette Cooper
A respected figure in the centre ground, but having to work hard to shed both Brownite and Blairite labels and a role in Ed Miliband's largely unsuccessful shadow cabinet.

Will?
Flashes of Cooper's fierceness have come through in her recent statements about David Cameron's 'incendiary' language on immigrants. Yet, her leadership campaign has probably been the quietest in terms of column inches. When evaluating professional will, it is hard to know exactly on what grounds she is fighting for change. You get the sense that her political values are strong, but not so much what they are.

It is no doubt that she has used her commitments as a mother of three to enhance and reframe traditional patriarchal expectations of senior ministers, and her political career and experience shows no lack of drive or adaptability. 

Humility?
Cooper has said she is inspired by ‘quiet passion’ like that of former Labour leader, the late John Smith. It is fair to say that she doesn’t emit the sense of entitlement of other frontline politicians, perhaps even her husband, but she is considered to be part of some failed decisions that are difficult from which to distance herself.


Jeremy Corbyn
An unabashed socialist in its purest form, the oldest candidate in the race by quite some distance and the one most distanced from the political gamesmanship of frontbench politics. 

Will?
Corbyn is a reluctant statesman, and prefers the tools of reasoned debate to that of pithy, fierce soundbites. His political steadfastness does indicate professional will, as does his philosophy of changing by doing and of life-long activism. Whether he has the power to win the argument is yet to be seen.

Humility?
Corbyn is almost humility in politics personified; claiming the fewest expenses, with the lowest carbon footprint, a lifelong and pacifist campaigner for the justice of others who declared that his leadership campaign would be very clear of any personal attacks on rivals. But does Jeremy Corbyn’s ‘otherness’ to the market-driven top-down framework that pervades western democracy mean that he will always fail to understand it, let alone change it?



Liz Kendall
Some say she’s a Tory in a red riding hood, some say she’s the woodsman come to save Grandma from the jaws of a Marxist, bearded wolf.

Will?
Kendall, whilst appealing to one philosophy within the party, has walked a difficult line for the majority of grassroots supporters to stomach; this is not an easy thing to do. She is being consistent and direct in her message, but unlike the other candidates she has no public track-record - this is 0-60 in a couple of seconds, forcing people to make a snap judgement on her and then stick with it. From a policy perspective, there is little to distinguish her approach from that of the moderate Tories, which makes it hard to grasp what makes her distinctive or, even, worth supporting.

Humility?
Kendall has been unashamed in dishing out the blame. Untainted by association with any previous administrations, Liz Kendall is free to set her stall out however she likes. She blames Ed Miliband; the trade unions; UKIP; Labour party policy, vision and values. She harks back to a time before her when neoliberalism was winning elections - but whatever happens, it’s nothing to do with her, guv.


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Richard Freeman is Director and Lead Consultant at always possible.

We support education providers, creative organisations and charities with organisational development, policy, leadership & resilience. Please visit alwayspossible.co.uk to see how we can support you.